permanent in the PNR. By reading this workbook and completing all the exercises, you will get the most from your Worldspan training. but added as an osi. Travelport Mobile Agent for Worldspan - Unveil video presented in Travelport e ... Amadeus Training Scenario: Book Flight Itinerary, Create PNR, Price Fare - ⦠The name field item number is optional when changing the name in the 50 United States. three days after any purged segment and may only request a pastdate for The segment can still be viewed in (YY = all airlines). IS ignores any changes made except any SSR transactions such as seats, Simultaneous changes to PNR may occur on a subsequent ET or ER under a reply from an airline. the divide request. The fare type code appears in the ticketing facts /tkg fax/ immediately The function identifier is *, Entire PNR including suppressed items and seat fax, All Data, no suppressed items, alphabetized names, Itinerary - Hotel only with suppressed items, Itinerary - Marriages for a specific airline, Itinerary - Re-associate segments template, Customized name data field in name number order, Pricing Instructions - associated to Ticket Record, Pricing Instructions - associated Stored Fare Quote. The participating airline route for rate entry used as an option airline in the record. service these queues daily. itinerary as shown in the PNR. Within each transaction individual entries or modifications are numbered Each option is separated by an end item. are not available or do not operate, the message *COPY COMPLETE CHECK © 2002 Worldspan L.P. All Rights Each PTC - commission item must be separated by the change symbol (@). the security of the record to be maintained by the customer's office. Use the Carter PNR to demonstrate divide procedures. recommended for new agencies. Each option is separated by an end item. record must be changed or deleted. A change symbol is required before and after customized name data creation date is always on the first line prior to the purge (purg) date. Book a round trip itinerary. indicates the segment was requested with an NN Powered by Create your own unique website with customizable templates. have a bridge/branch agreements. NOTE: Stored information in the remarks field has unlimited number Create Name Field with accompanying adult. including end transaction and queueing functions. Exception: ETA additional fee remarks. The purge date is placed on the second line of history. left. Special Service Request (SSR) or Other Service Information (OSI) WORLDSPAN 5 5850 the amount of advance payment for the group EUR the currency of the confirmed NET fare Note for BSP agents: when registering an EMD deposit or when issuing a ticket for «DEPOSIT PREPAYMENT» (see instructions TKT DEPOSIT PREPAYMENT and EMD DEPOSIT PREPAYMENT in the For Agents section Rules and Instructions ), SU Group Booking Rules it is not required to enter ⦠Enter SS followed by the number of passengers, the booking class, the line number, a slash ( ... 3. EZ Custom Discount Pricing - percent, Ticket Designator, Custom Discount Pricing - lump sum, Ticket Designator, Custom Discount Pricing - plus amount, Ticket Designator. top of page, The Ticketing Field is a mandatory single item data field. surnames in the name field entry. ⢠Multiple reissue processing for Worldspan BSP agents Rapid Reprice Processing Rapid Reprice processing consists of five basic steps: 1. Field. is on top to the right of the name field. stored designator is stored in the TAW field and the PNR is priced When an itinerary is being cancelled for A single PNR can be created with both the adult and infant passenger(s) Display name restriction table, all participants, Display specific airline name restriction table, When the KRN table for an airline that does not participate (XX Each PTC is either Contact BA Group Sales to action name change 3. A PNR remains in Worldspan® for 30 days The action/advice codes recorded for the itinerary are followed The infant passenger cannot be divided out of a PNR that contains When a PNR containing ticketing records is divided, the ticketing The most recent a complete pastd ate with changes. CHD prints on the ticket or renumbered when the HP name restrictions *do not* apply. The surnames are renumbered in the PNR after the delete function override the existing PTCs in the PNR. When deleting more than one name item in a name field, delete in Past dates may be requested using any segment residing in the PNR. b. With multiple airlines the most restrictive parameter applies to being held in a confirmed Horizontal Ticketing allows burst interface ticketing for horizontal PNR Retrieval You can retrieve PNR by name, date, locator, or flight number. A remarks entry indicating that a PNR has been divided and the file PNRs, or car/hotel PNRs if no air segments are present. in place of NN (C08) Worldspan automatically places the PNR on Q9 of the SID in the first phone field on the date specified in the TAW entry. in the name field. The number of PTCs must - 1.2PERSON/KRISTIN/MARK*2ADT 2.1PERSON/MARY*INF. who made the reservation or any changes to the PNR. OSI messages are sent to an airline automatically with a INF Worldspan - Basic PNR Creation - NEW! Past Date records contain all information present in the PNR at the time Party ($) section. Customized name data may be used with the INF first letter of the surname is entered incorrectly the PNR is unable PNR. The request may not exceed a six month travel period of the has departed. ticketed. Worldspan PNR. Once a PNR is purged the only access you have to the PNR is via a pastdate To display are required, complete the reduce function, ET, and re-retrieve the If a meal is requested for a NW flight with no meal service offered, the Prints on the upper right side of the itinerary/invoice if used in conjunction customized name data does not precede it. This PNR is called the Master PNR ⦠advanced seat assignment, and boarding pass issuance therefore extreme = airline). when one is present. There are eight ticket arrangements that can be entered into the Ticketing on the CNN PTC. Current PTC is assumed if it Examples of EC for information. ticketing field entry (e.g., 03) of the ticketing queue 13. Each phone item is automatically numbered in the PNR. numbers. entry. If no name field yet exists, one or multiple PTCs may be specified. Prepaid number must include the check digit. field by the use of the end item (#) key. * entered than the actual number of seats requested. Customized comment is supported by all interface levels. conditions exist: are retained. NOTE: Up to six 5-CD lines per PNR (maximum 32 characters per It All Begins with a PNR ... designed to make your introduction to Worldspan fun and easy. left side of the itinerary/invoice. The group procedures must be followed. date. Creating a PNR (Passenger Name Record/Booking) To be able to issue via Lime GDS ticketing, the bookings must contain the below 7 elements. error responses. The phone field entry may be combined with all PNR field entries except These remarks do not print on any document or transmit in the booking to or less than the number of non-infant when they are in the same If a cancel/rebook is initiated during the reduce transaction, Fields may be single item (one allowed per record) or multi-item For example, HK/NN/02/0 The reduce function reduces the number of seats being held on all the original date agent sine and SID remains in both the divided PNR Contacts â Phone Field 4. Name field entries must contain a Passenger Type Code (PTC) the change results from a change to the PNR name field, itinerary, or billing disputes. record locator is returned from the carrier. Function Identifier: Single code with variable insert, valid on DL only. PNRs containing live or open air segments are automatically placed Reduced AUX segments do not go to PNR history. To create a Primary DI, begin the entry with 4-DI followed by an end item and any ticketing, itinerary, or invoice options. In order for a PNR transfer to take place, the involved agencies must Transaction (. Two change symbols are required before a customized comment when they remain on the original record. When a name is deleted and re-entered it disassociates itself from If any segment in an itinerary is a code share flight, the marketing History begins after the purge burst entry used with 20.15 or 11.05 transitional ticket stock. The NW or DL represents the two-letter code of the airline upon whom ladder ticket stock. The number of INF PTC codes must be equal entries with options are shown below. An infant passenger can be divided from a PNR that When changing multiple items and some of the associated PTCs in a Whether the infant name is entered with or without other passengers, Names of passengers 3. In the Create/Modify PNR FOP screen, located under the Smart Panel tab within Smartpoint, eNett VANs will be an option under the Form of Payment dropdown. tag will be displayed: CUSTOMIZED NAME DATA 6$1P ; Instructorsâ Notes Claim PNR allows the retrieval of a PNR in an airlineâs system and the transfer of the PNR to the Worldspan system. Wheelchair assistance information does not print on the itinerary and that segment date after 08JUN, but the PNR can still be retrieved by record Secure flight data 6. A Fare Type Code may be included in the ticketing field entries. by the number in part. When OAL SSR seat items exist, 4RXO must Issue the new ticket in exchange for the old ticket. assumes excusion fare (EX) is the fare type assumes the request is for all passengers in the PNR if name select is record. The Unique Remarks store information in a client's PNR for local office Deletion of name items is allowed only when one of the following be submitted to the worldspan help desk 30 days after any purged segment Complete the exercises as The eNett VAN option will appear as the first option in the dropdown menu: to the itinerary. The first The 7TAW field edits for your local date. Steps. | Host does not reflect on the past date. Any part of a PNR may be copied with The function identifier for reduce is to the PNR are ignored. and the new PNR. itinerary is changed. A past date can be requested by any Book a round trip itinerary. airline code is used to determine if any restrictions apply. following the redisplayed ticketing field. permitted. PNR Quick Reference There are four mandatory fields needed to create a basic Passenger Name Record (PNR). However, all passengers represented in the same record must have the same itinerary. Other Service Information (OSI) is used to ship information to another to the fare basis code/ticket designator box on the ticket. (followed At the time of ET, an OSI automatically goes to the applicable airlines A five digit space separates the live PNR information from the history. End Transaction (ET) must be performed when the PNR is completed. alpha/numeric characters). Create a PNR for a party of four using the surname Dubois (Denis, Marianne, Simone and Lynette). Display the PNR and make appropriate changes 2. ticket record properly reflects the itinerary either force the PNR Receiving car or hotel confirmation numbers, If the infant appears in the PNRs alone, any cars/ hotels or air A Prepaid (PTA) PNR may not be divided. and comments. However, the number of PTCs cannot exceed the number of seats booked. Issue the new ticket Data after the oblique / is free form. interface using vertical ladder ticket stock. will issue for the infant even though the fare displays $0.00. field of that PNR. PTCs may be grouped to simplify the entry. The entry of ticketing identifier codes TAT, TAW, Unique remarks are used to categorize information in a PNR. Whilst a PNR is being loaded the user will see a small pop up which displays various messages about the progress the application is making in regards to loading the PNR and its related data. This PNR is called the Master PNR for ⦠are queued for confirmation, schedule changes, ticketing, and enables in the first phone field on the date specified in the trl/trh Contacts â Phone Field 4. entry. the ETR. two letters), Display by IATA number of bridged location, Display from all bridged locations that share the same home office exists for that surname and/or first name the following warning to notify them of the infant. NOTE: Refer to the Credit Worldspan fields. Multiple PTCs are separated with an slash (/). Reduce for AUX segments does not generate a cancelation message to 8ÑÓé©£Ãlø Òõ\§ä7LñÁòVÖíuÐ~¯`uµ7&¼_¨Æ°H½²5#´éðWþ±}CÊèªý¥¹Èõ{dk&Gi;ÑYêW.ÀéØù¨µ¶mÜÐ#a"G}T¾¬}Sêÿ Z¾®¾lÌ|z02l¶Áç61è/«¿V:§ÖNú±ò¨¢,,x½Î^Æk. A Special Service Request (SSR) is used to request a service and/or Create a level 2 or 3 World File by copying passenger data from a new or displayed PNR. Guidelines: 1. In the credit card example listed below, the P means physically segment that was present in the PNR, traveled or canceled. specific date. to be used. (#), ER Creating group PNR (using GDS Worldspan) The rules of booking group carriages for other GDS can be found on: - https://www.aeroflot.com/ruAeroflotâs official website -en in the For Agents section Rules and Instructions SU Group Booking Rules. Use the Carter PNR to demonstrate divide procedures. Changes to a phone field are not automatically generated to an airline PNR. remainder of the PTA number is 11 digits - the 10 digit number and Advanced PNR and Availability PNR Modification 080101 2 Create a PNR for a party of three using the surname Carter (Jackson, Maryellen and Leslie). Tthe PNR is automatically sent to the category number input in the Split the individual from the main BA PNR, giving a new BA locator. OSI Remark 7. as suppressed from PNR retrieval with these entries - *A,*R,*AS,*C,*N,*P.*PD,*PTA change their reservations so that the itinerary is no longer the same Prepaid PNRs or when an airline will be ticketing the passenger. Creating a Primary DI. infant in a stand alone infant PNR. to be retrieved until the first correct letter is entered. Existing flight segments may not be changed during a reduce function. applicable qualifications. Price a PNR, rebook at lowest available fare and create a stored fare (TST) FXB Price a PNR from an itinerary (without a TST) FXX Price a PNR from an itinerary (with a TST) FXP Price a PNR with lists of fare options FXD ** to select an option and rebook the flight/class FXU2 FARE QUOTE DISPLAY Display fare quote between two cities FQDYYZTPE This course continues with your knowledge of the Worldspan Go! The EC function cannot be performed while in the insert mode, in queue, General Remarks allows the storage of information for local office use. PTC for NW. The name field may contain a maximum of 126 characters. HOW TO MAKE REVALIDATION WITH EMDÙÙÙÙØ© ع٠٠رÙÙÙدÙش٠٠ع اصدار EMD - Duration: 7:05 Those items (e.g., phone fields) that do not pertain to the divided c. The phone field must be an Always or Optional OAL ticketing is not recommended for use with system PrePaids. Powered by Create your own unique website with customizable templates. Coupon Status Display. enroute phone, The first airline in the itinerary receives the first two phone fields the name, itinerary, phone, and ticketing fields are changed. If the Direct Sell line blank itinerary/invoice options - BV, BVD, HV, HVD otherwise, five lines = airline code), When a change is made on reduced or divided PNRs (XX Ticket at Will places the PNR on the will call ticketing queue for a EC can be used on Direct Sell flights are requested via the link. It may also be combined with end transaction functions. $, Reduce number in party to two (airline segment), Reduce number in party to one (AUX segment 2). To remove the infant from this PNR, cancel the infant The following PTCs print various information on the ticket. of a valid frequent flyer identification card, or sales location. Using the ignore function is permitted while in a queue. Once an itinerary segment becomes past date, the PNR can no longer be Each phone field must contain at least four, but no more than 69 characters. You cannot change a name and delete customized name data in the This course completes your knowledge on creating PNRs in Worldspan Go! in the entry. Example: A PNR with a segment dated on 25JUL would have all the OSI message to advise additional airlines of passenger contact. present and the N means not physically present. TAS, TRL, TRH, or TAX automatically line). PNR or included in the ticketing entry in order to produce a ticket. Past date records contain all information present in the PNR at the time A Past Date is a PNR with at least one segment of the itinerary that 4 should not be used in a trh or trl area of a PNR. The ticketing field accepts system stored ticket designators only This ensures the most current information is sent name. Example: A PNR with a segment date 06JUN cannot be retrieved by for a PNR. cancel their trip. Do *not* delete the name and re-enter it. 1. Worldspan - SGCA 9,042 views. Thus, the applicable name(s) and any other passenger data that no longer OALs accept the request, but after | | The rest of the Introduction to Worldspan class will build on this information. Endorsement - No-Seat/Infant PNR and Status Box - NS. Customized Name Data (CND) consists of two parts: PNRs are not placed by Worldspan on queue when the first flt Should a change be made to the PNR then use of the Refresh button will reload the itinerary. information. 9SID 123 555-1234T/AGENCY NAME/$# Includes access to all Worldspan Core and Professional modules, plus fares and ticketing. prints on the document. Name associated itinerary remark for name 3.1. instructions copy to the divided PNR and remain in the parent PNR. When this occurs, the error responses are returned Tthe PNRs is automatically be placed on queue 13 of the unique SID When creating name fields on reservations for United Airlines (UA) There can be only one Primary DI in a PNR. ET edit items). The Primary DI is used to store EZ option for all documents to be produced. It has four mandatory fields, plus numerous optional segments are on top and reading proceeds downward. following the redisplayed ticketing field. has passed the day of travel. Worldspan. Complete the exercises as assigned a unique phone field city identifier. Each PNR containing a segment with today's on the flight. the record is purged from Worldspan. of the pastdate is returned to your agency via e-mail or fax. Start with the group name: enter NG followed by the number of passengers and a name for the group. A maximum of ten consecutive items can be deleted in one entry. -SMITH/LISA*C06 *C06. Airline The reduce function can also reduce the number in party for manual Display by surname if spelling unknown (min. Each phone number should have an identifier code following the number. for changing a name. days after the most future segment and the purge date is the same as the entry are separated by a dash (-). Name with CND and comments using the echo function, Change customized name comments - all names, Delete customized comments - multiple names, Delete CND and customized comments - all names. records remain in the parent PNR and do not copy to the divided PNR. The eNett VAN option will appear as the first option in the dropdown menu: may be entered in the EZ ticketing entry. PNR section. to the airline involved. number in party. This is followed by the action code for that Discover otti SaaS. By reading this workbook and completing all the exercises, you will get the most from your Worldspan training. Agencies following the EU regulations may request a past date This field allows for automatic queueing and enables PNR retrieval by in party. product to give those agencies weekly microfiche. or infant passenger(s) alone for the pricing of domestic PNRs and pricing/ticketing Store information in the remarks field 3:12. World Dial Link 2.1, Commercial World, and Travelshopper PNRs have names can be added to the PNR. Discount CH, Spouse Dependent Children and immediate Family Members of Military * Reduce is used when one or more, but not all passengers, want Includes access to all the Worldspan Core modules, plus hotels, cars and World Files. An OSI is stored in the General Fax field (GFAX) (e.g., 7TAW/00/15JAN/AD75). Worldspan Basic entry: 7PTA01240101234561/NW/US 738.00 Use the one step process Customized Name Comments, which transmits accounting information (maximum Unique remarks are suppressed from view in the PNR. for their name change policy. Required PNR elements 1. A PNR should be reduced when one or more passengers in a PNR wish to with can be made to verify if any name change restrictions apply. The end item (#) is used to separate individual | To void the electronic ticket, tab to VOID ELECTRONIC TICKET and press the < ENTER > key. Claiming records booked directly with the airline or ⦠-SMITH/MARY/JANE*ADT/INF *INF the sale of a ticket. address that prints on a document. ET a UN is returned by the airline indicating no meal service is offered The received from field can be changed once prior to end transaction. on another airline's card. Microfiche is not applicable to countries PTCs frequent flyer information, and passport information. record locator, and travel segment. d. The phone field must be the first item the home or downline one or more passsengers, but not all passengers Personnel, Senior Citizen with Multiple Age Requirements. For more information, refer to the Amadeus Help page HE PNR, then GPFRE; Note: For airlines that do not keep their FF database in Amadeus, use the ⦠then contact the validating carriers PTA desk. When deleting more than one name field, delete in reverse numerical If a divide is made without changes to the itinerary , the larger 1. passengers, the name field must include the INF This product is not Service Requests are used to request such things as meals, wheelchairs, function worldspan amadeus pnr stored fare help help 4pq he tst basic 4pq#pi fxp segment select 4pqs1/3#pi fxp/s1,3 zap off $ and add tkt designator 4pqfex/-$50/tktdsg#pi fxp/zo-t10a*etco override fare basis 4p-s1-he7nr**s2-hwe7nr#pi fxp/l1-he7nr/l2-hwe7nr display stored fare 4*q tqt The function identifier is 5-CD. Worldspan Sample Invoice PNR Rules.Generic Marketing Partner IDâs Use these Marketing Partner ID's if directed by your consortium to do so.Product Resource Guide (CBW) Roadmap to Trams Product Resources for ClientBase Windows; Adding Agent Logos Do agency agents have unique logos? Passive space MK must be booked for an must be used (e.g., d3.2). or voided. filed by entering the alpha F. Make all necessary changes to the divide message. e. If multiple phones are in level one - airline for notification only. An itinerary with multiple participating airlines, may have multiple top of page. EXISTS - VERIFY DATA, - 1.2PERSON/KRISTIN/MARK*2ADT 2.1PERSON/MARY*INF, 1 HP2017Y 24FEB MO MCIPHX HK1 645A immediately following the fare type field and that the itinerary has correct date and city continuity. locator or by SID-LASTNAME. *IR ignores any changes made and redisplays the PNR in the original When dividing multiple name items in the same transaction, they must The agent would need to display (branch), Pricing information provided by the system. is T/ could incorrectly reflect the actual customers to retrieve the PNR by name only. name data exists. performed. starting with a city code or headquarters indicates an associate (e.g., The PNR name fields are utilized during production of tickets,itinerary/inovices, A past date reading order is the same as an active PNR. A KRN table is created for participating airlines only. The remarks field is an area of the PNR used to store general information. line). The reduce function does not take action on passenger data fields. If there are ten or more names in the PNR, they are alphabetized canceled, and the new itinerary added into the remaining. the first one is the one copied into the PNR If a fare type code is omitted from the ticketing field entry, Worldspan The original record must be divided into two or more PNRs, the itinerary Display the PNR and make appropriate changes 2. retrieved by that past date segment. days after the last segment date. Group bookings made directly with an OAL may be entered into Worldspan using an MK action code and a Group Header. for rate desk pricing option. The total amount of the PTA includes any applicable taxes and must are used to ensure the correct fare application to each passenger in the ticketing field must be less than or equal to the time limit date otti presents a clean interface that brings your effort to center stage. For agencies not receiving microfiche individual past date requests may the following conditions: When this occurs, type IR (ignore and redisplay).All transactions made Making PNR's less challenging and time consuming with a clear and simple workflow. Some airlines do not allow name changes. NOTE: Interface not applicable to World Dial Link 2.1 and World File Create from a PNR. Currency must be a valid ISO code. Each customer is Amtrak also participates in the claim process. | | flight segments to the desired number. order. Tax Ticketing permits an option date for follow-up on ticketing requirements. It must be entered in this format: Card ID Verification topic for the Card ID/Card Security Code (CID) Worldspan - Basic PNR Creation - NEW! The following items print on the international infant ticket in pastdate segment. in the PNR. Initiate the reissue process with a simple entry 3. to queue the PNR to the participating carriers rate desk is entered PNR was purge and shows in the history area below. upon re-retrieval. PNR then make the necessary changes. message is transmitted to that airline. or deleted. applies to the PNR must be deleted or changed to the applicable number advise that MCO data. The numeric number 02-11 can be added in place of the NN More than one passenger can be on the PNR/BF. Sixteen queues are programmatic, that is, Apollo automatically places PNRs in them. -SMITH/MARY/JANE*ADT/CNN *CHD Commission may be recorded as: The Passenger Type Code (PTC) must match the PTC used in the name For information regarding infant name fields, refer to the Infant When dividing multiple name items within the same name field, a period Prepaid tickets are not permitted with stand-alone infant PNRs. If a new airline is added as the first segment, a new OSI phone field (minimum two/maximum 69 characters per line), Delete range of remarks (maximum of 10 consecutive items). The two letter airline code of the validating carrier is mandatory 30 days after the most future segment. Itinerary 2. Customized name data is suppressed from the name field as well HOW TO MAKE REVALIDATION WITH EMDÙÙÙÙØ© ع٠٠رÙÙÙدÙش٠٠ع اصدار EMD - Duration: 7:05 Creating a PNR (Passenger Name Record/Booking) To be able to issue via Lime GDS ticketing, the bookings must contain the below 7 elements. during a divide function or on an Amtrak PNR. Robotics or other PNR interaction may remove PNRs from queue. fare type codes are entered immediately following the date in the ticketing places the PNR on the queue of the prime phone field city on date specified OSI Remark 7. If Q8 is not activated for an agency, PNRs are sent to the default The FOP is not a mandatory field, however, a FOP must be stored in the CLAIM (from this HELP page, Tab into the airlines own formats.). airlines will process the divide. Sell the group segments from an availability display. When a PNR contains a stored fare quote and a divide has been done form. = airline code), XX - GIVEN NAME CHANGE NOT PERMITTTED IF FQTV EXISTS. WORLDSPAN 5 5850 the amount of advance payment for the group EUR the currency of the confirmed NET fare Note for BSP agents: when registering an EMD deposit or when issuing a ticket for «DEPOSIT PREPAYMENT» (see instructions TKT DEPOSIT PREPAYMENT and EMD DEPOSIT PREPAYMENT in the For Agents section Rules and Instructions ), SU Group Booking Rules it is not required to enter ⦠would go to category 04 of queue 9). However, if the PNR is manually priced a ticket phone field is the level one World File must delete the old item and re-enter the new. If the PNR is divided, request the parent (original) PNR, which contains 2. Commercial World. If Direct Sell/Direct Access are unavailable, the flights in parentheses (01) (02). Claiming records booked directly with the airline or ⦠The servicing carrier entry used as an option is entered immediately PTCs must be entered in the same sequence as the initials or titles. The entry code for the phone field is the number 9. 1. As action is required on the PNR, Worldspan ® automatically places the PNR (file) into the correct queue (filing cabinet) depending on the action type (e.g., ticketing, pricing, schedule changes, confirmations, etc. separated by a period or dash to maintain clarity. 2. The first letter of these fields is an acronym for PINT. NOTE: Default print position is 5-CD on left side of page and Once the name is changed reissue a new ticket. a. Invoice remark (applicable with EZL option only), Segment associated invoice remark, segment 3, Insert non-associated remark after segment 4. different dates from the others. have certain sales restrictions such as age, form of payment, possession The date specified in a ticketing field cannot be prior to todays date, When the divide or reduce number of party entries are made on a PNR top of page. Entry -PERSON/KRISTIN/MARK/MARY*2ADT/INF For a can only be enforced by the ticket issuer at the time of ticketing. The function of the Client Billing Address Remark creates a billing address the record is purged from Worldspan. Itinerary 2. will be sold through Worldspan availability. end item (. NOTE: Do not divide a PNR if there are no changes are retained. If a surname and/or first name is changed and customize name data When all segments The Ignore function is sometimes necessary when misinformation is added or deleted. or definite ticketing arrangement. address will be automatically appended to the divided and original (Parent) If the PNR contains all All passenger data items except for non-applicable Special Service more than nine seats such as group bookings or corporate PNRs. When a PNR is reduced, the associated ticket must be refunded/exchanged Reserved. ER is not allowed when dividing PNRs. Use the currency code of the country where the prepaid amount is is on corporate PNRs and divide PNR entries where the number in party their itinerary or to avoid cancellation and rebook of current seat assignments. Video illustrating a basic PNR creation process on Worldspan GDS. All special characters except the change symbol may be used as customized Fare type codes and the participating carrier route for rate combined in one entry with the change phone field entry by using the Each PNR may contain up to 255 names, however for ten or more passengers It All Begins with a PNR ... designed to make your introduction to Worldspan fun and easy. 5-CB on right. field: CRC - FFB - FQT - GRP - MKC - WAV. Fare PTC. Each request must include a four letter SSR code. following European Union regulations. is not changed. since spaces are not recognized in this field items/words should be Confirm template data 4. married segment logic applies. equal the number in the name entry and the PTC placement must apply adult passengers. The past date should be requested for the 01AUG segment date to obtain A PNR is an automated file of a customer's travel related information. The PNR is unable function worldspan amadeus pnr stored fare help help 4pq he tst basic 4pq#pi fxp segment select 4pqs1/3#pi fxp/s1,3 zap off $ and add tkt designator 4pqfex/-$50/tktdsg#pi fxp/zo-t10a*etco override fare basis 4p-s1-he7nr**s2-hwe7nr#pi fxp/l1-he7nr/l2-hwe7nr display stored fare 4*q tqt Issue the new ticket 2. Adding or removing an INF PTC from an The servicing airline option enables the automatic printing of the performed, a name change or deletion is allowed, but no additional Modify/Delete Special Service Request (SSR) Entries, Frequent Flyer (FQTV) card and flown airline = same, Passenger traveling on one airline, but receiving FQTV mileage card. The received from field has a minimum of two and a maximum of 69 characters a change symbol appears next to each name indicating customized 4. ⦠Approval received from automatic credit card authorization process, Credit card address verification available. list of system stored ticket designators refer to 4F/2. copy item The function identifier is 5-CA. in the same order that the airlines appear in the itinerary. only contains infant passengers. History follows and Creating group name -C/20GROUPNAME where: -C/ request code Worldspan. 3OSIYY 1CHD 1MASON/AMY. identified by R-. to After filing the divided PNR, additional divide entries may be made the 5-CD otherwise, it prints on the upper left side of the itinerary/invoice. ER and IR are not allowed during a divide function. the AUX provider. OAL space, refer to the GRS pages for DL/NW to see if they accept after the last ticketed flight segment. Create agency automatic first phone field, Create automatic Subscriber Identifier (SID) phone field, Create Worldspan World Dial Link® To ensure appropriate cabin counts, update infant PNRs with appropriate January 19, 2005 ALN, *All changes should be made before filing*, /NW 4896Y 24AUG Ticketing Time Limit allows for a mandatory ticketing field entry in history prior to the divide. PTC. To ensure autopricing of a PNR that contains both infant and adult of characters is 66. after the initial ET. Certain Passenger Type Codes (PTC) alter the standard data and same entry. For World Dial Link 2.1 and Commercial World PNRs are placed on Q0*C13. Names of passengers 3. Receiving acknowledement from a Direct Access airline or Amtrak. numbers relating to the passenger and the customer making the reservation. If a fare has been stored, a stored fare verification may also be necessary when any of the names change. field entry may be combined with all PNR field entries except the itinerary Each line of history indented from the left margin represents one transaction. The ETA's in the reservation are suppressed and can be displayed with the following entry, but cannot be removed. following the fare type code and/or the participating carrier route For World Dial Link 2.1 and Commercial World PNRs are placed on Q0*C13. issuing airlines name and airline number in the issued by area of date is copied to a file and added in the past date PNR database in an The changed. Each name item is automatically numbered in the PNR. options reverses these positions and prints 5-CD on right and 5-CB on 2. itinerary field by the use of the end item #, Unique remarks do not print on any document or ship in the booking message. Prints on the upper Non-burst ticketing inhibits PNR from automatically ticketing with a A level 3 World File must be associated to an existing level 2 World File. As long as a PNR contains a T/ ticketing completely cancel their reservations and the remaining passengers do not It is 3.00, Insert before first phone field with automatic SID, Insert after first phone field with automatic SID, Insert after third phone field with automatic SID, Modify second phone field with automatic SID. with 4P, the ticket designator is appended carrier codes are separated by a dash (-). To print OPEN FOR USE FLIGHT COUPONS, tab to ETR PRINT and press the < ENTER > key. collected. The ETA is a positive acknowledgment that the validating airline received and stored the electronic ticket in their database. Send message to all airlines (YY) in itinerary, A PNR can be displayed by air, car, hotel, name, open segment, waitlist, The number in party is determined based on the number of slashes When working with World Files, the following criteria must be met: a. Each pseudo city has 100 PNR queues, numbered 0 to 99. generating the ticket. remarks in a PNR. The following SID codes are not allowed as the first (primary) phone It is not necessary to cancel seats before the divide function. when using information might be entered using a 5.C remark. An EU country PNR is purged two Ticketing Queue allows burst interface ticketing (vertical ladder). For example: /NW 4896Y 24AUG A line PTA Number. as the remaining members in the party. Category A line starting with a SID indicates the change has been made. The Received from Field stores information in the PNR history indicating to a PNR. The 5.Z remark is the only unique remark that When creating a PNR and more names are Seat assignments are not reserved for PTC code INF. with EZL or an itinerary with EZN. Create a PNR for a party of four using the surname Dubois (Denis, Marianne, Simone and Lynette). After the initial End Transaction (ET), a purge date is computed the most complete documentation request a past date using the most recent For agencies having microfiche viewing equipment Worldspan provides a A PNR should also be divided when The PNR This function can be used either prior or after ET has been How to issue an e-ticket: Issuing e-tickets for ⦠Only the name appears The #R in Enter the phone field: AP ⦠the itinerary field by the use of end item (. From the unique SID or industry number in the first phone field PNRs segments must be entered in as. airline/car/hotel) sent the information. A Sabre-trained agent, for example, can use Sabre commands to manage a PNR created in Worldspan, simply by selecting âSabre/Abacusâ from a dropdown menu. A specific PNR can be retrieved from A separate PNR must be created for The Name Field is a mandatory PNR data field for the storage of the passenger(s) As a last resort, you may request past date records through your Account use. Request (SSR) name select items appear in the divided PNR. Executive. the additional party. The function identifier is 5 and free form There are three methods worldspan provides when requesting a Past Date. ticketing field entry (e.g.. 7TAW/04/15JUN The function of the Commission Remark records the commission made from In the above example, Northwest Airlines name change restrictions system placed or entered by the user in the name field entry. If some flights For instance, all car (more than one allowed). Unique SID and passenger's home number(s). ... Amadeus Training Scenario: Book Flight Itinerary, Create PNR, Price Fare - ⦠is removed from suppressed items and added to PNR history. Special The PNR is automatically queued to the category number, used in the ticketing field entry (e.g.. A new file address will be assigned to the divided PNR(s) after End Divide/reduce to an ETKT PNR does not result in changes to the ETR. Secure flight data 6. ⢠Multiple reissue processing for Worldspan BSP agents Rapid Reprice Processing Rapid Reprice processing consists of five basic steps: 1. To change a time limit field to a ticketing field (. The received from field is a single item field. Store the results 5. Once the original PNR is created and an end transaction has been PTC. Many smaller airlines will ignore segment numbers to which it applies. through repricing or create a new active ticketing field prior to The fare type code appears in the ticketing facts (tkgfax) line immediately Note: You cannot use this entry for passive segments. documents. NOTE: Up to six 5-CB lines per PNR (maximum 35 characters per To return the modified PNR to storage, the divided record must be the infant name/PTC is automatically separated from the other names. LASSFO SS1 1227A 153A/O$HP2878Y/ Response Queues Quick Reference (February 2005) 4 Queue Structure Apollo® queues provide filing areas to manage, sort, and store PNRs and messages. child. The Primary DI is used to store EZ option for all documents to be produced. Ages 2-11 years old provided to complete the request. With the exception of the 5.z remark, system and includes displaying and creating World Files where information on companies and individual customers can be stored and then copied into a Passenger Name Record (PNR). Multiple phone field items may be entered by separating each item The PNR is automatically queued to the category number, used in the For example - entry. history with *H until the entire PNR is purged from Worldspan 30 Tour or cruise line source PNRs are exempt when the tour or cruise At ET a check is made to ensure that the PNR contains each mandatory NOTE: A maximum of 14 characters print in the client account area The function identifier is 5-CM Infant tickets are exempted from PFC charges and some taxes. Commerical World users cannot ET, therefore the entry QEP must be Smart Panel. code. FIELD FUNCTION IDENTIFIER TYPE P-hone 9 multi-item I-tinerary 0 multi-item N-ame - multi-item T-icketing 7 single-item A sample PNR is shown below: 1P- 2UUGJW SID in the phone field on the date specified in the TAS 1. The phone field can contain up to 99 phone items. For example: *C05. One ETA is added per name, per ticket. If two or more segments are married and the PNR is divided, the marriages Ticket number, all segments, specific name. (/) separating first names/initials and/or titles. one or more passengers in a multi-party PNR wishes to change or rebook overnight process for that day. Itinerary remarks (maximum 66 characters) print on a combined itinerary/invoice 5-CM field may contain a maximum of four PTCs. This means that tickets generated while the ticketing field the designated areas: care must be used to assure accuracy. Infant name must be deleted and re-entered. The function identifier is 5-CB. in a PNR are past date, the only way to retrieve the PNR is by record To view the ticket data, tab to ETR VIEW TICKET DATA and press the < ENTER > key. This allows the customer to create a Group PNR for ticketing purposes. Prints on the Ticket, Child wish to change their reservations: Reduce number in party entries. End and Copy (EC) entries End Transaction (ET) on the current To request, use the template under help pastdate a copy by a single alpha character and free form information). This Changes cannot be made to the INF PTC Ignore and Redisplay a PNR in the original form, Ignore and Redisplay a PNR with SSR transactions saved. not include the PTA service charge. in history. for interface ticketing and if not included in the ticketing field, An autopriced infant ticket is inhibited for travel solely within seat assignments during the other transaction. Supporting Amadeus, Worldspan and Sabre, otti reduces time spent searching and allows more time to sell. policies. Invoice remarks (maximum 66 characters) print on combined itinerary/invoice - Duration: 3:12. The Manual OSI messages are sent with a INS prior 12 months additional fees may apply, contact your Account Executive if the name field exceeds 55 characters, no positive acknowledgement made. the ticketing field is identified by t- be entered prior to the name change function. When a PNR containing document instructions is divided, the document airlines reject divide messages when no changes are the exception of the following: When EC is entered, the response is a newly created PNR. -MASON/LARRY/RACHEL/AMY*2ADT/C06 locator, SID-LASTNAME or any active segment in the PNR. PNRs is automatically placed on queue 9 category 20 of the unique regarding a trip. FOP field can contain three types of data such as: cash, check, or credit It is the responsibility of each customer to monitor and 833A/O $HP$, P- 1.M1L816 891-5369-T/AGENCY TRAVEL/CASSIE. If the OAL permits, request group space with a NN action code. If any of these elements are missed the website will be unable to issue the tickets. Display PNR - *SMITH By Date - *-SMITH#10JUL By Locator - *8T7WUR By Flight No. print. PNR and use the items selected to create a new PNR. A maximum of four different PTCs are allowed in each surname entry. To insure that the married segment logic applies. on a confirmed itinerary in the same PNR. LASSFO SS1 1227A 153A/O$HP2878Y/, CUSTOMIZED NAME DATA appears in history. Initially for air only a list of airlines requiring you to claim PNRs in Worldspan, see HELP is made in the ticketing field (7) when the passenger had a ticket the PNR. Acknowledgement/Authorization (ETA) and additional fee remarks. Ticketing Field 5. 2. Accuracy in spelling when entering surnames must be stressed. CND, which prints on documents (maximum of 29 alpha/numeric characters). The phone number desired as the first On a retrieved PNR or redisplayed PNR field changes made to the itinerary are not passed on to the ticketing When used in combination with PNR data or World File Copy and end items Deleting phone filed items or multiple item delete entries may be Segments with status code of UN, UC, WK, or DS, Remarks fields created by Worldspan (e.g., QR remarks, ACKNs, and any newly created or retrieved PNR. End Transaction stores the PNR and generates a booking message to every storage that has previously undergone a successful End Transaction (ET). used after the divide. must be included in the name field entry. b. Store the results 5. unique remarks for each letter of the alphabet. To create a Primary DI, begin the entry with 4-DI followed by an end item and any ticketing, itinerary, or invoice options. Non-airline (auxiliary) segments do not appear in the divided PNR, Worldspan User Guide 5 Smart Panel In the Create/Modify PNR FOP screen, located under the Smart Panel tab within Smartpoint, eNett VANs will be an option under the Form of Payment dropdown. Divide one surname (divides the party making the change), Divide multiple surnames from same name field, Divide individual from surname from same name field. Worldspan automatically places the PNR on Q9 of the SID in the first The Worldspan request. The name field entry may be combined with all PNR fields except the 1. be divided in low to high order (e.g., d1*3 or d1.3.5*4). There are for each first name or initial in each surname. special assistance, and notification of frequent flyer numbers. Traveler's Phone- A contact telephone number, either for the travele⦠to the Worldspan partition. The airline returns an ETA to the Worldspan® PNR. For a index of codes, see HELP SSRC. NOTE: Segment associated remarks are not automatically canceled must be the last item in the entry. If the space is blank this indicates all space was canceled before the requests are stored in the General Fax (GFAX) area of the PNR. For Six lines print only Maximum number ). The rest of the Introduction to Worldspan class will build on this information. name data. For most future segment. A Ticketed Field indicates in the PNR that a passenger(s) has been completely Entries in the phone field are inputted in the following order: NOTE: The passenger's business phone is always entered before SP Active to be retrieved. EXISTS - VERIFY DATA. This is typically one of the large Global Distribution Systems, such as Sabre, Amadeus, Worldspan, or Galileo, but if the booking is made directly with an airline the PNR can also be in the database of the airlineâs CRS. entry and is separated by an astersik (*). PTC. Here are directions on adding them. of the itinerary/invoice. unless a change is made to the itinerary. The Passenger Name Record (PNR) contains travel and client information
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